Frequently Asked Questions
Everything you need to know
If you have a question, you may find the answer here. If not, we’re always happy to help—just get in touch.
General
Our opening times can be found on our contacts page.
Yes our workshop is open for customers throughout the week. Our address can be found on our contacts page
Contact us to discuss your build and we will talk you through the process. For limited runs to maintain exclusivity, orders are opened only to members of our priority waiting list. When a new limited run is announced, you’ll receive a private invitation with full specs, pricing, and availability.
Yes. We offer insured global shipping through trusted carriers. All cabinets are securely packed in protective materials to ensure they arrive in flawless condition.
Yes. Each cabinet is backed by a 12 month warranty covering craftsmanship, construction, and materials (excluding normal wear or damage due to misuse). Full warranty terms are provided upon purchase.
We accept all major credit cards, bank transfers, and select digital payment options. For high-value purchases, we also offer financing services upon request.
Due to the bespoke and limited nature of these cabinets, all sales are final. However, if a product arrives damaged or not as described, we will work with you to resolve the issue immediately.
Cabinets
A bespoke guitar cabinet is a custom-built speaker enclosure designed specifically to your tonal preferences, playing style, and aesthetic requirements. Unlike off-the-shelf options, every element—from speaker choice to wood type and finish—is tailored to you.
We guide you through the process. Key factors include:
- Musical style (rock, blues, metal, jazz, etc.)
- Preferred tonal characteristics (warm, bright, punchy, etc.)
- Amplifier pairing
- Venue size (home, studio, stage)
If you’re unsure, our team can recommend a setup based on your needs.
We offer a wide range of custom options, including:
- Cabinet size and configuration (1×12, 2×12, 4×12, etc.)
- Speaker brands and models
- Wood types and construction methods
- Tolex, grille cloth, and finish styles
- Hardware and fittings
Absolutely. Our cabinets are built with durability in mind using high-quality materials and robust construction techniques, making them ideal for both studio and live use.
No problem—that’s what we’re here for. We’ll work with you to design a cabinet that matches your sound and vision, even if you’re starting from scratch.
Maintenance
Get in touch and we will arrange for your cabinet to be delivered to us for inspection and discuss what you need doing.
Yes. All our cabinets can be upgraded and altered upon request. We can discuss pricing for speaker upgrades and aesthetic changes.
Shipping
Our standard 2-3 day delivery is free of charge. Our express next day delivery is £25 or free on orders over £499
We ship most items on either a next day delivery or 2-4 day service from the point of completion
Still need help?
Every Vozenza cabinet begins with a conversation.
→ Get in Touch